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FAQQuestions about our company
Is it possible to have a guided tour around one of the production sites?

Unfortunately, we are not able to provide guided tours of our sites. In production, we have to maintain very strict hygienic conditions and there are also extensive safety regulations that need to be observed. Guided tours for visitor groups would only be possible if they were restricted to the aisles and kept away from all of the production facilities. However, for structural reasons, we are not able to implement the barriers that would be needed to make this possible.

Is it possible to purchase products from Hochwald directly?

It is unfortunately not possible to order our dairy products from us directly. We do not have an online shop and do not sell products on site. Our products are available from well-stocked grocery stores.

Where does Hochwald milk come from?

The milk procurement area of our cooperative covers almost all of Rhineland-Palatinate, Hesse, Saarland, regions of Baden-Württemberg, Lower Saxony, North Rhine-Westphalia, and Thuringia, along with parts of the Netherlands and Luxembourg.

Where are Hochwald products made?

Our products are made at production sites in Germany and the Netherlands. The identity codes on the product packaging indicate where the product comes from. An overview is provided here: https://www.hochwald.de/en/hochwald-group/hochwald-group/locations

How is Hochwald dealing with the price developments on the milk market?

Our cooperative consistently aims to achieve an above-average milk price for our members and provides a reliable framework for this with future-proof pricing models.

What does sustainability mean for Hochwald Foods GmbH?

We strive to reduce overall material consumption. Essential and crucial is compliance with and ensuring food safety criteria and food quality. The packaging must protect the product and transport it safely. In order to make our packaging more environmentally and climate-friendly, our “Packaging Working Group” is working on various measures. Our goals are to increase the use of certified paper and cardboard, reduce the consumption of new plastic in the production of product packaging, increase the proportion of recyclate in plastic packaging and adapt packaging design to a sustainable circular economy.

Questions about our products
What's "Fett i. Tr. [FDM]"?

This abbreviation stands for “Fettgehalt in der Trockenmasse” [fat in dry matter]. Dry matter refers to the total cheese substance, i.e. all product components excluding water. This means that the FDM can be determined as a percentage and categorized as a specific fat content level.

There is mold on my yogurt although it has been refrigerated continuously. How is this possible?

The refrigeration chain of our dairy products from the factory to their final destination in your home refrigerator is long. In addition to being kept constantly cool, the safety of the products during their transport plays an important role. The packaging can undergo very minor damage that is often not visible with the naked eye. As a result, particles can enter the product and cause premature spoiling.

I am looking for a specific Hochwald product. Where can I find it?

Unfortunately, not all supermarkets stock all of our products. The supermarket management decides what food products will be available on the shelves, and this decision is based on consumer demand. Finding our brands in major chains should be no problem, however.

Is sugar added to our “Joghurt nach griechischer Art natur” [Greek yogurt – plain]?

No sugar is added to the ingredients of our “Joghurt nach griechischer Art natur” [Greek yogurt – plain]. Any carbohydrates come from the sugar that is naturally present in milk (lactose).

Why are no ingredients listed?

No ingredients list is needed for our “Joghurt nach griechischer Art natur” [Greek yogurt – plain], as it is a “natural yogurt” produced without any additives in accordance with legal regulations. The only ingredients are cow milk, skimmed milk powder and yogurt cultures.

What type of gelatin is used in LÜNEbest products?

Our LÜNEbest products are made with pork gelatin.

Is the milk used in your yogurts pasteurized?

Our yogurt products, including our Elinas yogurts, are made from pasteurized milk. However, the milk is heated before the yogurt cultures are added to it, so our products contain living yogurt cultures. All products made from raw milk need to be labeled. This labeling is mandatory throughout the entire EU. Milk has to be labeled as “raw milk,” and raw milk products must be labeled with “made with raw milk.”

How much caffeine is there in “Bärenmarke Eiskaffee” [Bärenmarke iced coffee]?

The coffee content of “Bärenmarke Eiskaffee” [Bärenmarke iced coffee] is 1.8%, which is roughly similar to that of a of cola or green tea soft drink. Its caffeine content of 35 mg corresponds to the amount of caffeine in half a cup (250 ml) of filtered coffee. The fresh iced coffee “Latte Macchiato” has a caffeine content of 17 mg/100 ml. The fresh iced coffee “Cappuccino” has a caffeine content of 18 mg/100 ml. The reference to 100% Arabica coffee relates to the type of coffee beans used to produce the coffee that is used as an ingredient in these products. Accordingly, the coffee used for our iced coffee is brewed from 100% Arabica coffee beans.

Questions about health and nutrition
Can I consume a Hochwald product even after its best-before date?

The best-before date (MHD) does not refer to when the food has to be thrown away. It refers to the date up to which we as a producer guarantee that a product can be consumed safely if stored correctly and unopened. Our products often remain edible even after their best-before date. You can check whether the product is safe to eat by using your own senses: sight, smell, and taste. Does the product smell unusual? Is there any mold on its surface? If so, the product should be thrown away.

Has the yogurt pot lid been chemically treated? Is it safe to lick the lid clean?

The packaging material of all our food products is food-safe and fully harmless. So you can go ahead and lick the lid, if you like. Please take care, though: if the lid did not peel off from the yogurt pot neatly, it may have sharp edges that could injure your lips or tongue.

Can Hochwald dairy products be consumed during pregnancy?

Our products are entirely safe for consumption during pregnancy, as they are made from pasteurized milk. The only exception is our flavored milk drinks that contain caffeine, such as our Hochwald iced coffee. However, if there are nutritional issues you are unsure about or if you have known allergies, you should always consult with an appropriate medical specialist before consuming our products.

Are Hochwald products suitable for vegetarians?

The majority of our products are compatible with a vegetarian diet. Milk provides important nutrients such as protein and riboflavin, calcium and iodine. These are all things that the human body needs to function healthily. Our LÜNEbest yogurts are made with gelatin and are therefore not vegetarian.

Are our products halal?

We supply the following brand products in halal quality:

Bärenmarke

Leichte Kaffee-Milch [Light coffee milk] 4% fat 340g (Traceability code: DE RP 254 EG)
Ergiebige Kaffee-Milch [Rich coffee milk] 10% fat 340g (Traceability code: DE RP 254 EG)
Ergiebige Kaffee-Milch [Rich coffee milk] 10% fat 170g (Traceability code: DE RP 254 EG)
Leichte Kaffee-Milch [Light coffee milk] 4% fat 170g (Traceability code: DE RP 254 EG)
Vollmundige Kaffee-Sahne [Full-bodied coffee cream] 12% fat (Traceability code: DE NW 60402 EG)
Extra leichte Kaffee-Milch [Extra-light coffee milk] 3% fat 340g (Traceability code: NL Z 0874 EG)
Genussvolle Kaffee-Milch [Indulgent coffee milk] 8% fat 170g (Traceability code: NL Z 0874 EG)
Extra leichte Kaffee-Milch [Extra-light coffee milk] 3% fat 170g (Traceability code: NL Z 0874 EG)
Cremige Kaffee-Milch [Creamy coffee milk] 12% fat 170g (Traceability code: NL Z 0874 EG)
Genussvolle Kaffee-Milch [Indulgent coffee milk] 8% fat 340g (Traceability code: NL Z 0874 EG)
Ergiebige Kaffee-Milch [Rich coffee milk] 10% fat 170g (Traceability code: DE RP 254 EG)
Fresh milk 1.8% fat, low-fat 1 L (Traceability code: DE HE 007 EG)
Fresh milk 3.8% fat 1L (Traceability code: DE HE 007 EG)
Long-life milk 1.5% fat, low-fat (Traceability code: DE RP 221 EG)
Long-life milk 3.8% fat (Traceability code: DE RP 221 EG)
Barista Milch [Barista milk] 1.5% fat (Traceability code: DE NW 60402 EG)
Frischer Eiskaffee [Fresh iced coffee] Cappuccino (Traceability code: DE HE 007 EG)
Frischer Eiskaffee [Fresh iced coffee] Latte Macchiato (Traceability code: DE HE 007 EG)
Frischer Kakao [Fresh cocoa] 0.5L (Traceability code: DE HE 007 EG)
Frischer Kakao [Fresh cocoa] 1L (Traceability code: DE HE 007 EG)
Eiskaffee abgerundet mit Vanillegeschmack [Iced coffee rounded off with vanilla flavor] (Traceability code: NL Z 0874 EG)
Schoko pflanzlich [Choco plant-based] (Traceability code: NL Z 0874 EG)
Fresh whipping cream 32% fat min. 500g (Traceability code: DE HE 007 EG)

Hochwald

Kaffeeglück 12% fat 200g (Traceability code: DE NW 60402 EG)
Kaffeeglück [Happy coffee] 12% fat coffee cream 200g (Traceability code: DE NW 60402 EG)
Kaffeeglück [Happy coffee] 4% fat 200g (Traceability code: DE NW 60402 EG)
Kaffeeglück [Happy coffee] 7.5% fat 170g (Traceability code: DE RP 254 EG)
Fresh low-fat milk 1.5% fat (Traceability code: DE HE 007 EG)
Fresh full-fat milk 3.5% fat (Traceability code: DE HE 007 EG)
Long-life low-fat milk 1.5% fat (Traceability code: DE NW 60402 EG)
Long-life full-fat milk 3.5% fat (Traceability code: DE NW 60402 EG)
Eiskaffee [Iced coffee] (Traceability code: NL Z 0874 EG)
Eisschoko [Iced choco] (Traceability code: NL Z 0874 EG)
Eismacchiato [Iced macchiato] (Traceability code: NL Z 0874 EG)
Eismocca [Iced mocca] (Traceability code: NL Z 0874 EG)
Eiscappuccino [Iced cappuccino] (Traceability code: NL Z 0874 EG)
Quark low-fat 250g (Traceability code: DE HE 007 EG)
Quark low-fat 500g (Traceability code: DE HE 007 EG)
Quark 20% FDM  250g (Traceability code: DE HE 007 EG)
Quark 40% FDM  250g (Traceability code: DE HE 007 EG)
Fresh whipping cream 30% fat min. 250g (Traceability code: DE HE 007 EG)
Fresh whipping cream 30% fat min. 200g (Traceability code: DE HE 007 EG)
Sour cream 10% fat (Traceability code: DE HE 007 EG)
Long-life whipping cream, ultra-heat-treated 30% fat min. (Traceability code: DE NW 60402 EG)

More information on our various standards is available here.